What Sets Us Apart

What Sets Us Apart
  1. Quarterly Surveillance Justification Reports
    • This allows our clients to review our services and justify costs and differentiate vendors with ease
    • All cases assigned
    • If video footage was obtained & length
    • The date of assignment
    • The total cost
    • The date of our report
    • Video Average
    • Average Length of Video / Each Quarter
  2. Secure State-of-the-Art Online Case Management System - ICI Case Portal
    • Online case status or client review
    • Online case intake sheet
    • Request updates
    • Watch videos on your desktop
    • Download reports & invoices
    • Secure / Password Protected
    • Online case status or client review
  3. No Mileage Charge To and From Surveillance Shifts
    • We only charge mileage when following a claimant
    • If the claimant is inactive or just remains on their property there is no mileage charge
  4. 21 Day Turn-A-Round or 25% off our Invoice
    • If we fail to send a report dated more than 21 days after receipt of assignment we will deduct 25% from our invoice.
    • This does not include surveillance cases where we first have to locate a new address for a claimant.
  5. Rush Services at No Additional Charge
    • Your deadlines are our deadlines
  6. State-of-the-Art Surveillance Equipment
    • All investigators are equipped with covert video cameras, still cameras, video cameras & laptops.

* To show how much we would appreciate the opportunity to assist with any questionable claims we will do your first surveillance case completely free of charge (up to 12 hours) so we can put our words into action. This is only available to new clients.